The enquiry that arrives after bedtime
A parent finishes the homework at 9.47pm and messages three centres. Each question gets the same answer it would at 10am, from the term sheet you already keep.
WhatsApp Assistant · tuition centres · Singapore
The 9.47pm message that signed up somewhere else.
A WhatsApp Assistant for tuition centres in Singapore. Parents compare three centres after bedtime and enrol wherever answers first. ExcuseBee answers from your own class list and fee table, and books the trial lesson.
Put Bee on my WhatsAppSign up now and build your brand. We connect your WhatsApp Business account with you, on a call, in your own Meta login.
Questions first? WhatsApp us and ask anything.
Your WhatsApp, 11:42 pm
Mrs Limonline
Hi, any slot for P5 Math on Thursday evening?9:47 pm
Yes. P5 Math, Thursday 5:00pm at Bishan has 2 seats left.9:47 pm
How much is a trial lesson? Does it count if we sign up after?9:48 pm
Trial is S$40, and it is offset against the term fee if you enrol within a week.9:48 pm
Can she try this Thursday?9:49 pm
Appointment bookedBooked for Thursday 5:00pm. You will get a reminder on Wednesday evening. The head tutor will confirm the level on the day.9:49 pm
Google Calendar
Appointment with Mrs Lim
Thursday, 17 September · 5:00 – 5:45 pm
Added from WhatsApp
| Class | Seats left |
|---|---|
| P5 Math | 2 |
| P5 Science | 0 |
| P6 Math | 4 |
OPEN
The five questions you get every week from parents
Tap one. These are the questions this trade gets every week, answered from your own class list, prices and hours.
- Is there a slot for P5 Math on Thursday, and how many students in the class?
- Yes, P5 Math on Thursday 5:00pm has 2 seats left. Classes are capped at 8 students. Would you like to book a trial lesson?
- How much is a trial lesson, and does the fee count toward the term if we sign up after?
- A trial lesson is S$40. If you enrol within a week of the trial, that S$40 is offset against the term fee.
- What syllabus do you teach, and is it the same as my child's school?
- The P5 and P6 Math classes follow the MOE mainstream syllabus. If your child is on IP, IB or IGCSE, tell me which and I will check what we run for it.
- If my child misses a lesson for CCA or illness, is there a make-up class?
- Make-ups are arranged where there is a seat in another class of the same level that week. I will pass your request to the centre so they can confirm which slot works.
- Can my child switch levels or add a second subject partway through the term?
- That is a placement decision, so the head tutor will confirm it with you directly. I have noted that you are asking about a second subject and someone from the centre will follow up.
What it handles, when parents message you
Seats and fees without the front desk
It reads the class, the fee and the seats left from your own sheet. The parent hears a real number, instead of being asked to call back tomorrow.
Trial lessons booked, not chased
It offers only the trial slots you left open. It books the one they pick, then stops offering that seat to the next parent.
Placement stays with your head tutor
It will say what syllabus a class follows, and whether a seat is free. Which level suits a child, and any fee exception, comes to you every time.
Marcus YipFounder, ExcuseBeeMore about me
I got tired of watching good marketing go cold at 10pm.
Some of my friends run tuition centres. Some of them teach in one. I watched them lose enquiries the same way, over and over. A parent messages at night. Nobody is awake. By morning that parent has signed up somewhere else.
I was the CTO of Singapore's top real estate media and tech agency. That is why Bee only answers from what you gave it, and never starts a conversation on its own. I was not willing to ship something that speaks to your customer in ways you did not approve.
S$199 a month, and Meta bills you separately.
You pay us
S$199/month
Bee answers your WhatsApp, day and night, and books the trial lesson. Everything in the Pro content plan is included, so you never have to choose between the assistant and the posts that bring the enquiries in.
Meta bills you
Their rate, your card
WhatsApp message charges go straight from Meta to you, on your own account. We do not buy them and resell them to you, and we cannot mark them up, because the account is yours.
Most of Bee's replies cost nothing: Meta does not charge for messages sent inside the 24-hour window a customer opens by messaging you. Only the ones Bee sends after that window closes are billed, at about two cents each in Singapore. Rates checked 2026-09-02.
Put Bee on my WhatsAppSign up now and build your brand. We connect your WhatsApp Business account with you, on a call, in your own Meta login.
Questions first? WhatsApp us and ask anything.
S$199 is not the expensive option. It is the one with the agent in it.
The cheap plans are cheap because they are an inbox. The thing that answers your customer at 9.47pm sits one or two tiers up, and it is usually charged again on top.
| What you are comparing | ExcuseBee | A cheaper inbox plan | The tier that adds an agent |
|---|---|---|---|
| Every month | S$199 | S$159 | S$429 plus US$99 |
| An AI agent that answers from your own prices and hours | Included | No | Add-on, priced separately |
| Learns how you talk from your real chat history | Yes, from your chat export | Pro or Business only | Only chats already in Wati, 60 days |
| Reads your website during setup | Yes, a multi-page crawl | No agent on this plan | Yes, re-train after edits |
| Reads your Google Sheet fresh on every answer | Yes, edits are live at once | Pro or Business only | Not published |
| Answers after WhatsApp's 24 hour window closes | Yes, with an approved template | No agent on this plan | Not published |
| Charged again per AI message | No | No agent to charge for | Yes, by credit |
| Who bills you for WhatsApp messages | Meta, on your own card | The vendor, on its own rate card | The vendor, on its own rate card |
Read the full comparison
Comparison columns are Wati Growth and Wati Pro, billed monthly, plus the Astra AI add-on, as published to a Singapore visitor and retrieved 2026-09-01. Wati is used because it prices in SGD, so nothing is lost in conversion. SleekFlow prices its own AI tier at S$199, the same as ours, and is the fairest like for like in the market.
The capability rows come from Wati's own help centre, retrieved 2026-09-01. Wati's Astra agent trains on website links, documents and question and answer pairs, crawls subpages when you ask it to, and is re-trained after you edit the content. Connecting it needs a Wati Pro or Business plan, and it syncs up to 60 days of conversations already held inside Wati. Wati's Google Sheets integration is a chatbot feature on Pro and Business, not a published source the agent reads. On the 24 hour window, Wati publishes the rule, that a message sent outside it without a template is not delivered, but not that its agent sends one to keep the conversation going. Where Wati does not publish, this table says Not published rather than guessing.
Questions first? WhatsApp us and ask anything.
What it already does for your tuition centre
These eight are live today, not on a roadmap. Here is what each one does for your tuition centre.
It learns how you talk
Send Bee a WhatsApp chat export. It reads your old conversations and picks up your phrasing and your usual answers.
It reads your website
Paste your web address during setup. Bee goes through the pages to learn what your tuition centre really does and sells.
Change a price, and the next reply knows
Connect a sheet of prices, classes or stock. Bee reads it fresh on every answer, so an edit in the sheet is live straight away.
It books into your calendar
Connect your calendar. Bee offers only the slots you left open, then books the one the customer picks.
Nothing sends without your say-so
Bee writes the reply and waits for you to approve it or change it before anything sends. Off by default, on when you want it.
It never replies to your family and friends
Bee reads each message. If it is plainly personal, a friend making plans or a family matter, Bee stays quiet and leaves it for you. If it is not sure, it answers, because silence looks like a broken number.
It answers even after 24 hours
WhatsApp shuts the free reply window a day after a customer writes. Bee carries on with a message template Meta has approved, so a late reply still lands.
It knows when to stop
A hard ceiling of 500 replies a day and 20 turns in one chat. It can never run away with your account.
Frequently asked questions
Can a WhatsApp assistant actually book a trial lesson for a tuition centre?
Yes. ExcuseBee's WhatsApp Assistant books appointments, including a trial lesson, into the centre's real calendar once it has the level, subject and a workable day and time from the parent. It answers from the centre's own class list and fees, and if no slot exists at the requested time it says so instead of inventing one.
Will the assistant tell a parent which class or level is right for their child?
No. Academic placement is exactly the kind of judgement call ExcuseBee's Assistant hands to a person. It can tell a parent what syllabus a class follows and whether a slot exists, but a decision about which level suits a specific child, or whether to move them up, goes to the centre's principal or head tutor.
Which WhatsApp number does the assistant answer on?
It runs on the centre's own WhatsApp Business account on Meta's official Business Platform, not on a line ExcuseBee owns. How your current number fits into that is part of what we set up together, so ask us about your specific situation rather than assuming either answer.
What happens if a parent asks for a fee discount or a sibling waiver over WhatsApp?
The assistant escalates it. Fee exceptions are not something it grants on its own; it tells the parent someone from the centre will confirm, and that conversation is waiting for the owner in the app.
Is there a separate price for the WhatsApp Assistant, or does it come with a specific ExcuseBee plan?
The WhatsApp Assistant plan is S$199 a month, and it includes everything in the Pro content plan, so a centre never has to choose between the assistant and the content that generates the enquiries. Meta charges for the messages themselves, billed to the centre by Meta on the centre's own account, and ExcuseBee does not mark those charges up.
If a parent messages in Mandarin, does the assistant reply in Mandarin?
Yes. The Assistant is multilingual and replies in the language a customer actually messages in, which matters for tuition centres where parents switch between English and Mandarin, or write in Manglish, within the same conversation.
Also worth reading: AI Content Team for Tuition Centres in Singapore