The WhatsApp Assistant

It answers before your competitor even sees the message.

The AI assistant that answers on Meta's official WhatsApp Business Platform. It answers every enquiry in seconds, in your voice, from your real prices and availability — and books the appointment before the lead can even think about messaging anyone else.

Set up your assistant Book a demo

✓ Replies in seconds✓ Works 24/7 — even at 1am✓ Books your real calendar✓ Sounds exactly like you

WhatsApp · your assistantLive account · 24/7

Recorded on a live WhatsApp account — real replies, real booking.

ExcuseBee mascot, smug with arms crossed

Setup

Set up with you. Not by you.

No integrations, no IT project on your side. You tell it about your business; we handle the connection.

We connect it
Your assistant runs on Meta's official WhatsApp Business Platform. We set that connection up with you, so there is no integration work on your side and nothing for your customers to install.
Teach it your business
Give it your services, prices, availability and tone. It answers only from what you give it — your real info, in your voice.
It answers and books
Replies in seconds, 24/7. When someone wants an appointment, it checks your availability and books it straight into your calendar.

No customer-facing app · Replies only · You see every chat

Built on trust

It stays under your control.

An assistant on your WhatsApp only works if you stay in charge of it. So you do — completely.

It stays yours

It runs on your business's own WhatsApp Business account, not on a line we own. Turn it off whenever you like and the conversations are still yours.

You see everything

Every conversation is in the ExcuseBee app. Jump in and take over any chat, any time.

It never messages first

Strictly replies-only. It answers people who message you — it never cold-messages, never follows up unprompted, never spams your contacts.

Graceful when unsure

If it can't answer, your customer gets a polite holding reply telling them you'll follow up, and the exchange is waiting for you in the app.

It works for you, on your terms — and the moment you want the keys back, they were never out of your hand.

Set up your assistant

Replies only · You see every chat · We set it up with you

Built for businesses that live on WhatsApp

Your industry.Its native language.

The assistant answers from your listings, yourschedule, your prices — so every reply sounds like it came from someone who actually works there. Because it did.

Marcus · Serangoon 3-bedderonline

🔒 Messages are end-to-end encrypted

Hi, saw your listing for the 3-bedder on Serangoon Ave. Still available? What's the asking?10:47 PM

Still available! Asking S$1.68M — 1,184 sqft, high floor, 4 mins to the MRT. Want to see it in person? Sat 11:00 AM or Sat 4:30 PM are open. 🐝10:47 PM

⚡ answered from your listing sheet

Sat 11am works. Can I bring my wife along?10:49 PM

Of course — Saturday 11:00 AM for two, booked ✓ It's in the calendar and I'll send the address the day before. See you both there!10:49 PM

Property agents — a 10:47 PM enquiry, viewing booked by 10:49.

Mrs Tan · P5 Math enquiryonline

🔒 Messages are end-to-end encrypted

Hi, do you have P5 Math slots on weekday evenings? And how much per month?5:12 PM

We do! Tue 5:30 PM and Thu 7:00 PM both have seats. P5 Math is S$260/month for a weekly 1.5h class — and the first trial class is free. Want to book one? 😊5:12 PM

⚡ fees from your own schedule

Yes — Thursday please5:14 PM

Done — trial class booked for Thu 7:00 PM ✓ We'll save a seat and send a reminder the day before. 📚5:14 PM

Tuition centres — schedule, fees and a trial booked in one chat.

If your customers WhatsApp you, it fits.

Music schools
Clinics & wellness
Salons & studios
F&B reservations
Fitness & yoga
Pet grooming
Enrichment classes

FAQ

Questions, answered.

How does it connect to WhatsApp?

It runs on Meta's official WhatsApp Business Platform, under your own business account, so every lead chats with your brand and not an anonymous bot line. We set that connection up with you rather than leaving you to wire it yourself.

Where does it get its answers?

Only from your own business — your listings, price list, class schedule, services and availability. It never invents a price and never offers something that's gone; update your info and its answers update with it.

What if it doesn't know the answer?

It says so, gracefully, rather than guessing. The big calls are always yours: offers, negotiations and final terms are never decided by the bot. It tells the customer you'll follow up personally, and the conversation is waiting for you in the app.

Will it sound like a robot?

No. It learns your tone — warm, formal, or straight to the point — and replies the way you would, in the languages your customers actually message in.

What about after-hours, and my data?

It replies 24/7 — a 1am enquiry gets the same instant answer as a midday one. Your conversations and business data stay private to your account: never shared, never used to train anyone else's assistant.

How does it connect to WhatsApp?

It runs on Meta's official WhatsApp Business Platform, on your business's own WhatsApp Business account. We set that connection up with you rather than leaving you to wire it yourself, so talk to us about your current number and we will tell you straight what is involved.

Will it message my contacts?

Never. It's replies-only by design — it can't start a conversation, chase a lead uninvited, or broadcast to your contact list. It only speaks when a customer messages you first.

What if a customer asks something it can't answer?

It sends a graceful holding reply telling the customer you'll follow up — no made-up answers, ever. The exchange is waiting for you in the app, and you can step into any chat and take over whenever you like.

When can I get it?

Sign up and build your brand, then talk to us about connecting WhatsApp. The Assistant runs on Meta's official WhatsApp Business Platform and we set that connection up with you; one-step connection from inside the app is what we are building next.

Still wondering? Ask us on WhatsApp →