The enquiry that arrives at 11pm
A listing posted at dinner draws its questions after midnight. Every one of them gets the same answer a midday enquiry would, from the sheet you already keep.
WhatsApp Assistant · property agents · Singapore
The 11pm enquiry that went cold by morning.
A WhatsApp Assistant for property agents in Singapore. Your listing goes out at dinner and the questions arrive at midnight. ExcuseBee answers from your own listing sheet, and books the viewing.
Put Bee on my WhatsAppSign up now and build your brand. We connect your WhatsApp Business account with you, on a call, in your own Meta login.
Questions first? WhatsApp us and ask anything.
Kestrel Realty Pte. Ltd. · Estate Agent Licence L30•••••JYour name · CEA Reg. No. R0•••••F · M: 9•••••••
Your WhatsApp, 11:42 pm
Mr Tanonline
Hi, saw your listing at Pasir Ris Drive 1. Still available?11:42 pm
Yes, still on. 5-room, 1,184 sqft, high floor.11:42 pm
Anything else around 850k in the same estate?11:43 pm
Two nearby: 12 Elias Rd at S$838,000, 738 Pasir Ris St 11 at S$862,000. Both 5-room.11:43 pm
Can view Sat morning?11:44 pm
Appointment bookedSaturday 11:00 am is open. Put you down for 530C, and you will get a reminder Friday evening.11:44 pm
Google Calendar
Appointment with Mr Tan
Saturday, 12 September · 11:00 – 11:45 am
Added from WhatsApp
| Address | Viewings open |
|---|---|
| 530C Pasir Ris Dr 1 | Sat 11:00, Sat 14:30 |
| 12 Elias Road | Sun 10:00 |
| 738 Pasir Ris St 11 | Sat 16:00 |
ACTIVE
The five questions you get every week from buyers
Tap one. These are the questions this trade gets every week, answered from your own class list, prices and hours.
- Is this unit still available?
- Yes, still available. 530C Pasir Ris Drive 1, 5-room, 1,184 sqft, high floor. Would you like to arrange a viewing?
- What is the asking price, and is there room to negotiate?
- Asking is S$858,000, which works out to S$724.66 psf. On whether there is any movement on that, I will get the agent to come back to you directly.
- Can I view it this Saturday morning?
- Saturday 11:00 am and 2:30 pm are both open. Tell me which one suits and I will lock it in and send you a reminder the evening before.
- Is it tenanted, and when is the earliest possession date?
- It is owner-occupied, so there is no tenancy to run down. Earliest possession is negotiable on completion.
- Do you have anything else in the same estate around this budget?
- Two others nearby: 12 Elias Road at S$838,000 and 738 Pasir Ris Street 11 at S$862,000, both 5-room. Want me to add either to Saturday?
What it handles, when buyers message you
The same-estate search
When a buyer names a budget, Bee reads across your whole active list. It offers the two other units that fit, so the conversation does not end at one listing.
Viewing slots without the back and forth
It offers only the slots you left open, books the one they pick, and stops offering it to the next person.
Status exactly as you left it
It has no live connection to PropertyGuru, 99.co or EdgeProp. It reports the availability you last entered, which means a stale answer is a prompt to update the sheet, never a guess it made.
Marcus YipFounder, ExcuseBeeMore about me
I got tired of watching good marketing go cold at 10pm.
Some of my friends are property agents. I watched them lose enquiries the same way, over and over. A buyer messages at eleven at night, about a listing they just found. Nobody is awake. By morning they have booked a viewing with someone else.
I was the CTO of Singapore's top real estate media and tech agency. That is why Bee only answers from what you gave it, and never starts a conversation on its own. I was not willing to ship something that speaks to your customer in ways you did not approve.
S$199 a month, and Meta bills you separately.
You pay us
S$199/month
Bee answers your WhatsApp, day and night, and books the viewing. Everything in the Pro content plan is included, so you never have to choose between the assistant and the posts that bring the enquiries in.
Meta bills you
Their rate, your card
WhatsApp message charges go straight from Meta to you, on your own account. We do not buy them and resell them to you, and we cannot mark them up, because the account is yours.
Most of Bee's replies cost nothing: Meta does not charge for messages sent inside the 24-hour window a customer opens by messaging you. Only the ones Bee sends after that window closes are billed, at about two cents each in Singapore. Rates checked 2026-09-02.
Put Bee on my WhatsAppSign up now and build your brand. We connect your WhatsApp Business account with you, on a call, in your own Meta login.
Questions first? WhatsApp us and ask anything.
S$199 is not the expensive option. It is the one with the agent in it.
The cheap plans are cheap because they are an inbox. The thing that answers your customer at 9.47pm sits one or two tiers up, and it is usually charged again on top.
| What you are comparing | ExcuseBee | A cheaper inbox plan | The tier that adds an agent |
|---|---|---|---|
| Every month | S$199 | S$159 | S$429 plus US$99 |
| An AI agent that answers from your own prices and hours | Included | No | Add-on, priced separately |
| Learns how you talk from your real chat history | Yes, from your chat export | Pro or Business only | Only chats already in Wati, 60 days |
| Reads your website during setup | Yes, a multi-page crawl | No agent on this plan | Yes, re-train after edits |
| Reads your Google Sheet fresh on every answer | Yes, edits are live at once | Pro or Business only | Not published |
| Answers after WhatsApp's 24 hour window closes | Yes, with an approved template | No agent on this plan | Not published |
| Charged again per AI message | No | No agent to charge for | Yes, by credit |
| Who bills you for WhatsApp messages | Meta, on your own card | The vendor, on its own rate card | The vendor, on its own rate card |
Read the full comparison
Comparison columns are Wati Growth and Wati Pro, billed monthly, plus the Astra AI add-on, as published to a Singapore visitor and retrieved 2026-09-01. Wati is used because it prices in SGD, so nothing is lost in conversion. SleekFlow prices its own AI tier at S$199, the same as ours, and is the fairest like for like in the market.
The capability rows come from Wati's own help centre, retrieved 2026-09-01. Wati's Astra agent trains on website links, documents and question and answer pairs, crawls subpages when you ask it to, and is re-trained after you edit the content. Connecting it needs a Wati Pro or Business plan, and it syncs up to 60 days of conversations already held inside Wati. Wati's Google Sheets integration is a chatbot feature on Pro and Business, not a published source the agent reads. On the 24 hour window, Wati publishes the rule, that a message sent outside it without a template is not delivered, but not that its agent sends one to keep the conversation going. Where Wati does not publish, this table says Not published rather than guessing.
Questions first? WhatsApp us and ask anything.
What it already does for your property business
These eight are live today, not on a roadmap. Here is what each one does for your property business.
It learns how you talk
Send Bee a WhatsApp chat export. It reads your old conversations and picks up your phrasing and your usual answers.
It reads your website
Paste your web address during setup. Bee goes through the pages to learn what your property business really does and sells.
Change a price, and the next reply knows
Connect a sheet of prices, classes or stock. Bee reads it fresh on every answer, so an edit in the sheet is live straight away.
It books into your calendar
Connect your calendar. Bee offers only the slots you left open, then books the one the customer picks.
Nothing sends without your say-so
Bee writes the reply and waits for you to approve it or change it before anything sends. Off by default, on when you want it.
It never replies to your family and friends
Bee reads each message. If it is plainly personal, a friend making plans or a family matter, Bee stays quiet and leaves it for you. If it is not sure, it answers, because silence looks like a broken number.
It answers even after 24 hours
WhatsApp shuts the free reply window a day after a customer writes. Bee carries on with a message template Meta has approved, so a late reply still lands.
It knows when to stop
A hard ceiling of 500 replies a day and 20 turns in one chat. It can never run away with your account.
Frequently asked questions
Is there a separate price for the WhatsApp Assistant?
The WhatsApp Assistant plan is S$199 a month, and it includes everything in the Pro content plan, so an agent never has to choose between the assistant and the content that brings the enquiries in. Meta charges for the messages themselves, billed to you by Meta on your own account, and ExcuseBee does not mark those charges up.
Which WhatsApp number does the assistant answer on?
It runs on your WhatsApp Business account on Meta's official Business Platform, not on a line ExcuseBee owns. How your current number fits into that is part of what we set up together, so ask us about your specific situation rather than assuming either answer.
Can a WhatsApp assistant tell a buyer whether a condo unit is still available?
It tells them the status you last entered. It has no live link to PropertyGuru, 99.co or EdgeProp, so it cannot see on its own that a unit sold or a landlord pulled out. If a deal closes and you do not update the sheet, Bee keeps saying the old status. Update it the same day and the answers stay true.
Will the assistant negotiate an offer or a lower asking price over WhatsApp?
No. It will quote the asking price exactly as you gave it and it is built to hand off anything resembling a counter-offer, a lower figure, or negotiation to you directly. Offers and final terms are never a bot's decision on any ExcuseBee account.
Does the assistant know my CEA registration number and put it on my listings?
No, and it does not create or post advertisements. That is a separate part of ExcuseBee, and this page is only about the WhatsApp assistant. CEA's advertising guidelines require your name, your CEA registration number, your agency's name and licence number, and your CEA-registered contact number on every property advertisement (PG 2/2011, checked 2026-09-02). That rule covers the ads you run, not a WhatsApp reply.
Can it generate a video for a new listing the way PostAI does?
No. Bee answers enquiries and books viewings. It does not make video. PostAI, a separate Singapore-built tool, turns a PropertyGuru, 99.co or EdgeProp listing link into a video, priced at S$99 a month for 60 credits (checked August 2026). If a listing video is the job, that is a different tool.
Is this the same as the WhatsApp Business API that bigger agencies use?
It runs on Meta's official WhatsApp Business Platform, the same certified rails. ExcuseBee is an approved Meta Tech Provider. It does not carry Meta's business verification badge, which you apply for yourself. And it cannot send broadcasts to a contact list: it only replies when someone messages first. An agency that needs verified outbound blasts needs a different tool.