The WhatsApp Assistant
It answers before your competitor even sees the message.
The AI assistant that lives on your own WhatsApp number. It answers every enquiry in seconds, in your voice, from your real prices and availability — and books the appointment before the lead can even think about messaging anyone else.
Recorded on a live WhatsApp account — real replies, real booking.
Setup
Live in minutes. Not weeks.
No integrations, no IT project. If you can log in to WhatsApp Web, you can put your assistant to work.
Scan a QR code
Open the ExcuseBee app and scan — exactly like WhatsApp Web. It pairs with your own WhatsApp number. No new number, no SIM, nothing for your customers to install.
Teach it your business
Give it your services, prices, availability and tone. It answers only from what you give it — your real info, in your voice.
It answers and books
Replies in seconds, 24/7. When someone wants an appointment, it checks your availability and books it straight into your calendar.
No new number · No customer-facing app · Unpair anytime
Built on trust
Your number stays yours.
An assistant on your WhatsApp only works if you stay in charge of it. So you do — completely.
Your own number
Paired to your WhatsApp like WhatsApp Web — nothing changes for your customers. Unpair anytime and it's just your phone again.
You see everything
Every conversation lives in your WhatsApp and the ExcuseBee app. Jump in and take over any chat, any time.
It never messages first
Strictly replies-only. It answers people who message you — it never cold-messages, never follows up unprompted, never spams your contacts.
Graceful when unsure
If it can't answer, your customer gets a polite holding reply and you get pinged. No enquiry is ever silently dropped.
It works for you, on your number, on your terms — and the moment you want the keys back, they were never out of your hand.
Launching Late July · Early Access waitlist
Built for businesses that live on WhatsApp
Your industry.Its native language.
The assistant answers from your listings, yourschedule, your prices — so every reply sounds like it came from someone who actually works there. Because it did.
Marcus · Serangoon 3-bedderonlineProperty agents — a 10:47 PM enquiry, viewing booked by 10:49.
Mrs Tan · P5 Math enquiryonlineTuition centres — schedule, fees and a trial booked in one chat.
If your customers WhatsApp you, it fits.
- Music schools
- Clinics & wellness
- Salons & studios
- F&B reservations
- Fitness & yoga
- Pet grooming
- Enrichment classes
FAQ
Questions, answered.
Is it my WhatsApp number, or a new one?
Your own. You connect the WhatsApp number your customers already message, so every lead chats with your brand — not an anonymous bot line. Nothing changes for the people messaging you.
Where does it get its answers?
Only from your own business — your listings, price list, class schedule, services and availability. It never invents a price and never offers something that's gone; update your info and its answers update with it.
What if it doesn't know the answer?
It says so, gracefully, and brings you in — and the big calls are always yours. Offers, negotiations and final terms are never decided by the bot; it flags them to you and tells the customer you'll follow up personally.
Will it sound like a robot?
No. It learns your tone — warm, formal, or straight to the point — and replies the way you would, in the languages your customers actually message in.
What about after-hours, and my data?
It replies 24/7 — a 1am enquiry gets the same instant answer as a midday one. Your conversations and business data stay private to your account: never shared, never used to train anyone else's assistant.
Do I need a new number?
No. You scan a QR code and it runs on the WhatsApp number you already use — same number, same chats, nothing changes for your customers. You can unpair it any time and your WhatsApp goes back to normal.
Will it message my contacts?
Never. It's replies-only by design — it can't start a conversation, chase a lead uninvited, or broadcast to your contact list. It only speaks when a customer messages you first.
What if a customer asks something it can't answer?
It sends a graceful holding reply and notifies you straight away — no made-up answers, ever. You see every conversation as it happens, and you can step into any chat and take over whenever you like.
When can I get it?
Late July. We're onboarding from the Early Access waitlist first, in order — join it now and you'll be among the first invited when the doors open.
Still wondering? Ask us on WhatsApp →
Never lose another lead.
Meet ExcuseBee, the teammate that answers in seconds, books the meeting, and keeps your brand alive. It never sleeps, and it always sounds like you.
Expected launch · Late July · Priority onboarding · Limited pioneer access